Emergency Plumber
In Lee's Summit, Mo
Something is going wrong right now. Let's get it under control. If water is spreading, sewage is entering the property or essential plumbing has suddenly stopped working, call Snake ’n’ Rooter. Tell us what is happening and we will dispatch a our emergency plumbing response team.
Available nights, weekends and holidays
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24/7 Emergency Plumbers
Same-Day Plumbing Service Available
No Overcharges
Protect People First
Is Anyone in Immediate Danger?
Gas odor, electricity near standing water, and sewage exposure require a different first response team than an ordinary plumbing failure.
01
If You Smell Gas
When you smell gas it's important to leave immediately. Do not touch switches, use a phone inside, open the garage door, light a flame, or attempt to locate the leak. Once you are at a safe distance, call 911 and the gas utility company.
02
If Water Is Near Electricity
Do not step into standing water to reach a shut-off breaker, appliance, or water heater. Keep everyone out and call emergency services when there is immediate electrical danger.
03
If Sewage Is Entering The Property
Keep children and pets away. Stop using every toilet, sink, shower, dishwasher, and washing machine until the source has been evaluated by Snake and River Plumbing Company.
Plumbing vs. Restoration: Snake 'n' Rooter controls the repairs and plumbing failure. Water extraction, drying, mold remediation, damaged floors, drywall replacements and contents cleaning are separate restoration services unless specifically confirmed. It is best to not have a restoration company complete the necessary repairs. Call Snake 'n' Rooter Plumbing Company instead.
Start With What You See
What Is Happening at Your Property?
Choose the description closest to what is happening. You do not need to diagnose the failure before calling.
Water Is Spraying or Spreading
Close the shutoff supplying the fixture with water if it is safe and turns normally. Use the main water shutoff only when you already know its location and can reach it without entering a hazard.
Call now: Water spraying across walls, appliances and floors can cause additional property damage leading to costly repairs.
A Pipe Split or Froze
Shut off the property's water if it is safe. Open a faucet to relieve pressure only when there is no electrical or contamination hazard. Never use an open flame to thaw a pipe.
Call now: a pipe is visibly split or busted and a wall, ceiling or crawlspace is taking on water.
Sewage or Dirty Water Is Coming Back Up
Stop sending more water into the drainage system. Do not keep flushing to see if it clears or plunge one fixture when waste water is already appearing from another drain.
Call now: Sewage enters a tub, shower, floor drain, or basement where several fixtures back up together.
A Toilet or Sink Will Not Stop Overflowing
Turn the fixture shut off clockwise if it operates normally. Stop running water elsewhere if other fixtures begin gurgling or backing up.
Call now: The fixture shutoff fails, the overflow continues, or more than one fixture is affected.
The Water Heater is Releasing Water
Do not touch a wet electrical unit. Leave immediately if you smell gas. Close the cold water supply valve only if the unit is stable and safely accessible.
Call now: water is spreading. The shutoff does not work or the heater is scorched, sparking, hissing abnormally, or producing a gas odor.
The Entire Property Suddenly Has No Water
Check whether the water utility reported an outage and ask whether nearby properties are affected. Ask if the problem is limited to your property only.
Call now: There is no usable water and no utility interruption, especially during freezing weather or when pooling suggests a line failure.
Make Emergency Calls Useful
The Five Details Dispatch Needs
The call should be quick. Tell us what is happening now and what you have already done, not what you think the repair will do. In emergency situations it's important that our plumbing team is dispatched quickly to minimize property damage and ensure that you and your family are safe.
What is happening right now?
We walk you through our findings and explain the issue and recommend the best solution.
Where is it happening?
Basement, ceiling, wall, kitchen, bathroom, mechanical room, yard or commercial service area.
Is the flow stopped?
We walk you through our findings and explain the issue and recommend the best solution.
How much of the property is affected?
We walk you through our findings and explain the issue and recommend the best solution.
Is there a safety concern?
We walk you through our findings and explain the issue and recommend the best solution.
Stop The Situation From Getting Worse
What An Emergency Plumber Does
Establish Safety
When our emergency plumbing response team arrives at your property, our main goal is to establish safety, checking water, sewage, electricity, and stabilizing the affected areas.
Isolate the System
Determine which fixture, Plumbing branch, valve, pipe, drain, or equipment must be shut down.
Find the Start
Trace where the problem originates rather than assuming the visible damage is the source and the root cause.
Choose the Path
Determine whether the emergency can be repaired, stabilized, or requires additional follow-up.
Review the Estimate
Explain what failed, what must happen next, what can wait, and what the scope includes.
Three Responsible Outcomes
Control Tonight. Repair Tonight. Or Stabilize and Return.
The condition of the plumbing system determines what happens next.
Path 01
Immediate Control
The source is shut down or isolated so additional water or waste water is no longer entering the property. This will limit the additional plumbing damage and create a safer condition for diagnosis.
Path 02
Permanent Repair During the Visit
The failure is accessible, the cause is confirmed, and the required parts and equipment are available. We'll repair or replace the failed component and allow appropriate testing to ensure the fix prevents this situation from happening again.
Path 03
Temporary Stabilization
The immediate risk is controlled but the final repair cannot be responsibly completed during the initial visit.
Before the plumber leaves you should know:
- What has been shut off
- What can still be used
- What must not be used
- What follow-up is required
- What change means call again
Diagnosis Before Recomendation
The Visible Problem Is Not Always the Actual Failure
Emergency plumbing diagnosis matters because the same symptom can come from very different systems.
Water through a ceiling may come from a supply line, tub overflow, toilet connection, drain or water-using appliance.
The toilet that overflows may have a local obstruction or may be the lowest visible point of a larger sewer back up.
No water may involve a utility interruption, closed valve, frozen piping, pressure failure, or damaged service lines.
Water around your water heater may originate at a nearby fitting, relief discharge, drain connection, or the tank itself
A wet basement after a storm may involve plumbing, a sump pump, drainage, or water entering through the structure.
Proudly Serving Our Neighbors
Emergency Plumbing In Lee's Summit & Greater Kansas City Area's
We're proud to serve homeowners and businesses throughout the greater Kansas City area with fast, friendly, and professional plumbing services you can count on.
FAQs
Emergency Plumbing Questions
Here are the answers to the most common questions we get about emergency plumbing.
What counts as a plumbing emergency?
A problem is an emergency when:
- water or sewage cannot be contained
- property damage is actively increasing
- essential plumbing is unavailable
- the situation is unsafe
A stable drip, slow drain, or broken fixture that can be shut off usually belongs on the regular repair schedule.
What should I do before the plumber arrives?
Protect people first. Stay away from sewage, gas odors, and standing water near electricity. Shut off the affected fixture only if the valve is safe to reach and turns normally. Stop using all plumbing when several drains are backing up.
Should I turn off the main water supply?
Use the main shut off when an uncontrolled water supply leak cannot be stopped at the fixture and the valve can be reached safely. Do not enter standing water, approach electrical hazards, or force a valve that will not turn.
Are emergency plumbers available overnight and on holidays?
Yes, emergency plumbing service at Snake 'n' Rooter Plumbing Company is available 24 hours a day, including nights, weekends, and holidays.
How quickly can someone arrive?
The scheduler can discuss current availability after confirming the property's location and nature of the emergency. Whether travel, regional call volume, and the technician or equipment required can affect the response.
Will everything be repaired during the first visit?
Not always. The first responsibility may be isolating a failure and preventing additional property damage. A permanent repair can require parts, excavation, utility clearance, permits, restoration access, or follow-up work. Snake and Rooter will always isolate the issue and complete a temporary repair if able.
Does the same day discount apply to emergencies?
No, emergency service and after-hours calls do not qualify for the same-day discount.
Do you clean up water damage?
Snake and River handles the plumbing failure and cleans the immediate work area. For things like water extraction, drying, mold remediation, and contents cleaning, require restoration services.
Emergency Plumbing Service. FAST!
Give the team at Snake 'n' Rooter Plumbing Company, Lee's Summit's most trusted emergency plumbing company, a call for immediate plumbing assistance.
Family Owned | Available 24/7 | Serving Lee's Summit homeowners since 1978
